ClusterMAX 2.0Underperforming

Hyperbolic

Can rise to Bronze or Silver quickly if critical issues are fixed (security attestation, modern GPUs, etc.).

ByJordan NanosDaniel NishballDylan Patel
Published

Hyperbolic positions itself as a low cost GPU aggregator, however it’s “high-end” H100 and H200 offerings, are explicitly listed as “beta” on the website. Users can pay for their GPUs with cryptocurrency, bank transfers, or credit card payments.

Our hands-on testing began with exceptionally fast provisioning time, with a new H100 instance spinning up and becoming accessible in under 25 seconds, the fastest we saw in all our research. Unfortunately this was immediately undermined by the state of the software on the node. The instance was pre-provisioned with an out-of-date PyTorch version (2.5.1). Also, essential tools like Docker were not pre-installed.

Source: a brand new H100 node on Hyperbolic

Platform reliability emerged as the most critical failure. Our testing was plagued by persistent connection drops, instances inexplicably falling into an “Unknown status,” and ultimately, a complete failure of the provisioning system that prevented us from creating or accessing any instances.

Source: unknown status…

Source: error in the hyperbolic UI

Overall hyperbolic has a promising business but is lacking basic security attestation, and had among the worst user experience for an on-demand VM from all the marketplaces that we tested. It is unclear if that is on the side of hyperbolic, or the underlying datacenter provider, but we think it illustrates the point about reliability challenges that prospective users of GPU brokers/platforms/marketplaces/aggregators will have to contend with.

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